Hey Awesome Members of BTCpop,
As you have probably already noticed we are offline at the moment,
just be be clear this was a rare multiple hardware failure problem with minor data loss.
After a series of strange and unfortunate events ending with the database hard drive failing, we had to take BTCpop offline for a short time.
We are working to recover the database and hope to be back online within 7-10 days or sooner.
Any loans,Bonds, Instant loans etc that were due or are overdue will be fixed to reflect the time of the outage, all late fees/penalties are suspended until further notice.
Once BTCpop is back online all accounts should reflect the correct balances (your crypto is safe) as well as loans, bonds etc. should all be corrected or will be corrected shortly thereafter, should you find a problem once you can log in then we encourage you to contact us as soon as possible...dont let it linger!
In the meantime should you have any questions or concerns you can contact Customer Support here: email@example.com we will get back to you within 24 hours.
We also encourage all members to check back daily as things may move quicker than expected.
Thank You for your understanding and support while we get this sorted, we will be back as quick as we can.
Lastly, without all you wonderful BTCpop members we would still not be around, so a big Thanks to all of you!See You Soon,
The BTCpop Team